At shop.heystore.us, we aim to provide reliable and timely shipping for all orders.

Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on weekends or holidays.

Shipping Time

  • Estimated delivery time is 7–15 business days, depending on your location and local customs processing.

Shipping Fees

  • Shipping fees, if applicable, are calculated at checkout and displayed before payment.

Tracking Information

  • Once your order has been shipped, a tracking number will be provided via email when available.
  • Tracking updates may take time to appear depending on the carrier.

Delays

Delivery times are estimates and may be affected by factors beyond our control, such as customs inspections, weather conditions, or carrier delays.